Terms & Conditions
These terms & conditions of the Membership Agreement under which you agree to become a member of Moving Through Motherhood.
Joining Moving Through Motherhood means you accept these Terms and Conditions. Accepting these sets out your rights to use our exercise facilities and services, and the obligations you have to comply with as a member. Your responsibilities under this agreement, including payment of membership fees, do not depend on how often you use the facilities and services. You promise to tell us if at any time you believe that you may not be able to comply with your obligations under this agreement including payment of fees, so we can discuss your options with you.
When joining Moving Through Motherhood, you will be billed weekly and the amount you will be billed is set out in your membership option. Membership inclusions are detailed upon joining and each membership tier will have a slight variation in options.
Health & Safety
The health and safety of members is important to us. This clause sets out some of the things we require of you to help reach that objective.
a) Your physical condition
– When joining Moving Through Motherhood it is your responsibility to advise us of any injuries or conditions that may affect you during the face to face classes.
When exercising at home using the On Demand service, it is your responsibility to take offered variations where needed and to be aware of your own limitations as not to cause any injury. Moving Through Motherhood accepts no liability for injuries caused at home using MTM On Demand. You must not attend face to face classes while you are suffering from any illness, disease, injury, or other condition that could present a risk to the health and safety of other members or yourself.
b) Proper use of equipment – We will provide you with an instructional consultation with a staff member before using the facilities and services which you must attend before use. In any case, you agree to take care when using the facilities and services and make sure that you use the facilities and services including equipment appropriately and safely. If you are ever not sure how to operate any equipment properly, please ask a staff member before you use it.
c) Children and Dependants at MTM face to face classes – We welcome you to bring along your children of any age to your class. However all children are the responsibility of the parent/guardian and are not the responsibility of Moving Through Motherhood. Toys are provided but it is the responsibility of the parent/guardian to monitor what the children are playing with and to keep them from harms way.
Personal details obtained by Moving Through Motherhood will not be disclosed to any third party and is solely for the use of Moving Through Motherhood.
a) Video Monitoring – We may use video monitoring in our facilities for health, safety and security reasons. If you have any queries in relation to the use of monitoring operating in and around our facilities, please contact us.
b) Please keep your contact details up to date –
You agree to tell us promptly if you change your address, phone number, email, bank account, credit card information for payment or if there is a change to any other personal information relevant to your membership with us. This includes any matters that affect the health and safety of you or others.
What you get when you join
From the Start Date you are entitled to the membership benefits and use of the facilities and services that apply to the Membership Type you selected.
When can you put your membership on hold?
You may temporarily defer your membership for medical reasons for up to 2 weeks of the calander year. This request must be sent to Moving Through Motherhood in writing and the membership will be automatically restarted after this 2 week period. Failure for payment upon restarting the membership will result in termination of your membership. For any periods longer than 2 weeks, you will need to cancel your membership and rejoin. Cancelling memberships will mean access to all facilities including online classes and group chat will be cancelled.
Ending your membership
Please advise us in writing if you wish to cancel your membership. There are no fixed contracts at Moving Through Motherhood and you can choose to cancel your membership at any time. Fees are paid at the end of each week so you will be charged your final week of membership when you cancel. Eg If your billing cycle is a Thursday you are billed Thursday to Thursday and if you cancel Wednesday you will still be charged for your weekly membership on that Thursday.
When can we end your membership?
If payment fails and upon retrying payment fails again, then your membership will be cancelled. If your membership is cancelled then all benefits including On Demand videos and Group Chat will be cancelled until you re join and update your payment details. To avoid this, please ensure payment details are kept up to date via the MTM member Hub and have sufficient funds in your account.
Changes to your membership agreement
You can change your Moving Through Motherhood plan at any time, please advise us in writing of the plan you wish to change to and the date you wish the new plan to commence from. Please be aware payment for the new plan will come into effect immediately (on your next payment date) so please ensure sufficient funds are in your account to avoid your membership being cancelled.