Terms & Conditions
These terms & conditions of the Membership Agreement under which you agree to become a member of Moving Through Motherhood.
Joining Moving Through Motherhood means you accept these Terms and Conditions. Accepting these sets out your rights to use our exercise facilities and services, and the obligations you have to comply with as a member. Your responsibilities under this agreement, including payment of membership fees, do not depend on how often you use the facilities and services. If You promise to tell us if at any time you believe that you may not be able to comply with your obligations under this agreement including payment of fees, so we can discuss your options with you.
All memberships are billed weekly until such time a member decides to cancel. If your payment fails we will re attempt x3 . Failing this you will be sent an invoice for outstanding fees. Even if you did not attend sessions in this period, as part of your membership you are still liable for these fees. Further membership fees will not be refunded due to lack of attendance or general illness.
When joining Moving Through Motherhood, you will be billed weekly and the amount you will be billed is set out in your membership option. Membership inclusions are detailed upon joining and each membership tier will have a slight variation in options.
Health & Safety
The health and safety of members is important to us. This clause sets out some of the things we require of you to help reach that objective.
a) Your physical condition
– When joining Moving Through Motherhood it is your responsibility to advise us of any injuries or conditions that may affect you during the face to face classes.
When exercising at home using the On Demand service, it is your responsibility to take offered variations where needed and to be aware of your own limitations as not to cause any injury. Moving Through Motherhood accepts no liability for injuries caused at home using MTM On Demand. You must not attend face to face classes while you are suffering from any illness, disease, injury, or other condition that could present a risk to the health and safety of other members or yourself.
b) Proper use of equipment – We will provide you with an instructional consultation with a staff member before using the facilities and services which you must attend before use. In any case, you agree to take care when using the facilities and services and make sure that you use the facilities and services including equipment appropriately and safely. If you are ever not sure how to operate any equipment properly, please ask a staff member before you use it.
c) Children and Dependants at MTM face to face classes – We welcome you to bring along your children of any age to your class. However all children are the responsibility of the parent/guardian and are not the responsibility of Moving Through Motherhood. Toys are provided but it is the responsibility of the parent/guardian to monitor what the children are playing with and to keep them from harms way. Children are NOT permitted on the gym floor and are NOT permitted to touch any exercise equipment.
Personal details obtained by Moving Through Motherhood will not be disclosed to any third party and is solely for the use of Moving Through Motherhood.
a) Video Monitoring – We may use video monitoring in our facilities for health, safety and security reasons. If you have any queries in relation to the use of monitoring operating in and around our facilities, please contact us.
b) Please keep your contact details up to date –
You agree to tell us promptly if you change your address, phone number, email, bank account, credit card information for payment or if there is a change to any other personal information relevant to your membership with us. This includes any matters that affect the health and safety of you or others.
What you get when you join
From the Start Date you are entitled to the membership benefits and use of the facilities and services that apply to the Membership Type you selected.
When can you put your membership on hold?
All members are permitted up to 4 weeks holiday pause within a 12 month period.
If you require a longer leave period you can request an additional 2 weeks at a reduced rate. 50% of your current plan price.
All leave requests must be made in writing via email to email@example.com. Whats app or insta messaging is not acceptable.
Given we are a small studio, we can only have a certain number of memberships paused at any one time without putting the studio in financial duress. For this reason, during busier periods such as DEC/JAN only a limited number of leave requests can be approved and they will be given on a first come, first served basis.
At MTM we are happy for you to train right up until delivery if that feels good for you; however, we also offer a ‘pregnancy pause’ which can be accessed from 36 weeks.
You can remain on pregnancy pause up to 12 weeks postpartum at which point your payments will recommence. (unless documentation is provided to demonstrate you are medically unable to return to exercise then further leave can be negotiated)
This means you get to stay connected to your MTM community over those first few months of motherhood, your membership rate is locked in and you avoid any joining fee’s that would apply if you chose to cancel your membership.
We will contact you via email at the 6 week pp mark to remind you to book in for your 6 week Dr’s/physio check up and see if you are ready to return to training or if you would like to utilise the remaining weeks of your pregnancy pause.
If you wish to cancel your membership immediately after a pregnancy pause, we require 3 weeks notice.
Ending your membership
If you wish to cancel your membership we want to make it as easy as possible. All we require is 2 weeks notice. (ie two billing periods must be completed before account is cancelled)
Notice must be given in writing via email ONLY to firstname.lastname@example.org (no whtas app, app , wix app messages or DM’s)
Cancellations will result in the loss of your current membership rate and also note to re join you will be subject to our joining fee .
All membership cancellations in the month of December will require 3 weeks notice.
Cancellations made directly following a pregnancy pause require 3 weeks notice.
When can we end your membership?
We reserve the right to cancel your membership, if you act in a manner that goes against MTM's values and ethics or if there are ongoing issues with payments being missed, that we cannot resolve.
Changes to your membership agreement
You can change your Moving Through Motherhood plan at any time, please advise us in writing of the plan you wish to change to and the date you wish the new plan to commence from. .
All casual classes are non refundable from 24 hours before the commencement of the booked session. All casual visitors to MTM, must comply with the above mentioned stipulation in regards to Healthy and Safety and conduct at MTM.